Returns & Exchanges
At FLEXICO Watches, we want you to be completely satisfied with your purchase. If your timepiece isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely place the watch in its original luxury packaging, including all warranty cards, manuals, and protective films.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are covered.
Receive Your Refund
Once our quality control team inspects the returned timepiece, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing